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10/28/18 |
5 |
5 |
2 |
5 |
What can I say. Dr Alex is very different from all my other vets. He's more often than not running late. Often very late. I have learned to expect this and always bring work to do. I figure when my turn rolls around he will spend whatever time it takes to try and figure out the problem and come up with a plan. Maybe he does the same with all his clients and so he runs late most days. Sometimes I find him a little brusque but I've learned that it hides an incredible kind heart. I bring my animals there far too often as I seem to accumulate sick dogs and cats; he takes that into consideration. I am not billed the usual exorbitant rates most vets charge. I'd truly be broke! I've turned up MANY times with no appointment. Another emergency for my pet but just another day for Dr Alex. He fits me in. Do I always agree with Dr Alex? No. But I know at all times he's giving 100%. I cannot ask more. And so yes I would recommend Dr Alex! Oh and the staff; they're efficient and welcoming.
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6/9/18 |
5 |
5 |
4 |
5 |
The staff at East Middlesex Animal Hospital treated my cat regularly for clipping her nails and were always fantastic. When her health changed and she was suffering, they were supportive, sensitive, compassionate, and honest, which can be hard to find sometimes. They fit is in on the same day and Dr. Alex was up front with us about what we should do, but very kind and sensitive about the matter. I wouldn't take any future pets anywhere else. Thank you for your kindness and support. Sometimes they were running late for appointments but this is expected as they delt with emergencies and prioritized the their patients.
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9/11/17 |
5 |
5 |
5 |
5 |
This is a very good clinic with an extremely friendly staff, and a knowledgable vet that brought our fur baby back to health after a near fatal bacterial infection. Thank you Dr. Alex and the East Middlesex animal Hospital Team!
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5/30/17 |
5 |
5 |
5 |
5 |
Dr Alex has been my vet for many years. His caring and compassion towards his furry patients is well known. His staff are friendly and very caring. Dr Alex is the best vet I have had. He goes above and beyond for our dog. Anyone who knows this vet, knows this is true. Its unfortunate a disgruntled woman took to social media in an ongoing vendetta to publicly slander this doctor. Her post is highly manipulative, ommitting pertinent information in a quest to destroy his business. Anyone posting on here without personal experience are just more of her keyboard warriors carrying out her disgusting smear campaign. This women was negligent in caring for her own dog and 100% responsible for not seeking emergency care when she was advised to do so. Dr Alex and his staff do not deserve this. He is an excellent surgeon and very trustworthy.
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5/27/17 |
1 |
1 |
1 |
1 |
He caused a family pet to die, because he was being a crybaby. He didnt like that the extended family switched vets, so he refused medication to a different pet, and the pet died as a result. Dr. Alex is a joke, and a disgrace to the word vet. DO NOT TAKE YOUR PETS HERE unless you like gambling with their lives.
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5/27/17 |
1 |
1 |
1 |
1 |
From what I just read on Facebook about Mocha, these Vet should be reported and his license terminated, like forever
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1/17/17 |
5 |
5 |
4 |
5 |
WE LOVE THIS VET! Here is why. When we first came to see Dr Alex it was for a second opinion. When we picked up our boy from the other vet after a 5 day stay he was emaciated, dehydrated and within hours of dying.They took him right in and started treating him and trying to find out what was wrong. Turned out he had a blockage in his intestines. The other vet either didn't bother to look or thought it would pass. They preferred to charge us to watch our dog die slowly They kept him over the weekend to get him well enough to have the lifesaving surgery the other vet could not would not preform let alone diagnose. While he was admitted we could see him whenever we wanted, and bring items from home to comfort him. We got daily updates. Both Dr Alex and his staff were with him and checking on him frequently even while they were "closed". They snuggled him when we could not and saved him. He is the ONLY vet we will ever see. Both he and his staff genuinely care about there patients.
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8/11/16 |
1 |
2 |
1 |
1 |
Neglected to notify of his vacation schedule prior to booking surgery. After our puppy came out of surgery, he tells us that he cannot remove sutures because he is away, tells us that any other clinic will perform this for free; even his recommended emergency clinic charges a fee for the procedure. Will not return difference to us. Charged us for an incomplete procedure. I would not trust this vet in the future.
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6/13/16 |
5 |
5 |
5 |
5 |
Best vet I have had in 40 years of animals. We have had many in our large family. Staff are excellent and everyone here is very caring of our babies. When you love your Petkids, you want the best, and we have it. Thanks Dr Alex!
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3/23/15 |
5 |
5 |
4 |
5 |
We have used many vet clinics over the past few years, but Dr Alex and his staff are by far the best we have come across. Dr Alex is fabulous with the animals and his staff is caring and helpful. They are the best bang for the buck as well.
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3/16/15 |
5 |
5 |
5 |
5 |
I cannot say enough good things about this animal hospital. My husband and I have searched endlessly for a decent vet for over 2 years ( we have 3 dogs), and we are head over heels happy to announce that we have finally found our dream vet. Dr. Alex and his Staff are kind, compassionate, hard working, professional, and have excellent public relations. Dr. Alex answered every single one of our questions (we had a lot) , and it was very pleasing to see that the whole hospital team cared as much about our dogs as we do. Thank you Dr. Alex and Staff, you'll definitely see us again.
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10/4/14 |
5 |
5 |
5 |
5 |
Dr. Alex has been our vet for many years and he has kept our four legged children very healthy. When we had any illnesses Dr. Alex and his amazing staff always come through and we trust them 110%. I have referred many friends and since this is our family vet we feel confident in sending friends to him. He is an animal lover with a huge heart and it shows. He also works either a pet adoption and has some furry friends looking for forever homes.
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7/25/14 |
1 |
1 |
1 |
1 |
I have been going to this vet for 6 years now with my 2 dogs. I had my dog into see him cause she was limping for the last week or so and to he told me she was over weight and her with weight loss she will get better. He gave some medicine and suggested I start her on joint meds. 2 days later she got worse and could barely walk. He was closed so I had to bring her to emerge vet clinic. They took X-rays and discovered she has arthritis and I needed a referral from my personal vet to see a specialist. I called Dr. Alex to get the referral sent over and he refused to send it until he saw my dog again and recharged me for a followup. I simply questioned why he would need to re-aggravate her ankles when she was doing better. I made an appointment for that Friday, left work early only to come home to a letter saying he will no longer do service with my animals before I left for the appointment. So he left my dog in pain and I have to go to a new vet to get a referral.
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4/9/14 |
5 |
5 |
5 |
5 |
Best veterinary experience ever! Both my dog and cat were treated exceptionally well. My husband and I were very pleased. Thanks a lot Dr. Alex and staff!
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4/6/14 |
5 |
5 |
5 |
5 |
Absolutely love dr.Alex recommend him to everyone I know fair prices for a great vet!
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10/11/13 |
5 |
5 |
5 |
5 |
We love Dr. Alex and his staff! You really get the feel that they care as much as you do about your furry family! Thanks to the whole team for everything you've done for us at an affordable price! :)
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2/4/13 |
5 |
5 |
5 |
5 |
Dr Alex and stuff very good they are excellent! The best Vet I have!
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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11/22/12 |
2 |
2 |
2 |
2 |
Dr.Alex is inexpensive, but you get what you pay for.Bad experience, would not go back.
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6/4/12 |
5 |
5 |
5 |
5 |
have been taking our cats and dog here for many years now. always very good at comforting both the animals as well as answering any and all questions i bring to Dr. Alex.
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12/1/11 |
5 |
5 |
5 |
5 |
I made the mistake of going to another vet for a checkup with my dog last year because of driving distance. Dr. Alex is definitely one of a kind, very kind and passionate about his work. He takes his time and answers all my questions. It is absolutely worth it to drive 45 minutes to his clinic. Very friendly and understanding staff. My dog is going in for surgery tomorrow and I am confident that they will take very good care of him.
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6/9/11 |
5 |
5 |
5 |
5 |
Amazing vet genuinely cares about the animal but also the owner. He never charges extra and works hard being there 5 days a week until 7pm!
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1/25/11 |
5 |
5 |
5 |
5 |
East Middlesex Animal Hospital took excellent care of my chocolate lab Dakota. Dakota had an accident on a Friday with a door and subsequently lost the tip of her tail. I took her to another vet who charged me $144 to see her and bandage her tail. They opted to wait until the Monday to operate. Dakota's tail became seriously infected and therefore I took her to Dr. Alex at East Middlesex Animal Hospital. He operated on Dakota's tail immediately that day, pushing back other patients to accomodate her. After a week of antibiotics the infection came back and Dr. Alex performed a second surgery for free. He only charged for her medication. I firmly believe the infection was a direct result of the other vet doing nothing to help her as well as bandaging her tail too tight. I took Dakota daily to Dr. Alex and he never once charged me for a visit. Dr. Alex showed much compassion for my beloved pet and he is the only vet I will ever use from here on out. Kudos Dr. Alex. Pat McCormick
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12/2/10 |
5 |
5 |
5 |
5 |
The staff are very comforting towards the animals and their owners. I had to make a tough decision and their compassion and kindess made it a little easier. The prices are better than anywhere else around London as well. I will continue to take any future pets to this hosptial and highly recommond them!
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10/22/09 |
5 |
5 |
5 |
5 |
The doctors and staff are caring, approachable and kind to animals. (our dogs love the staff) I would recommend them. They have fair prices too!
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3/22/09 |
5 |
4 |
5 |
5 |
The best vet I have been to in 25 yrs of having animals.
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