| KEY |
Date |
|
|
|
M
o
n
e
t
a
r
y
V
a
l
u
e
|
Comments
|
|
|
11/10/20 |
5 |
5 |
5 |
5 |
We have had over a dozen pets looked after by the vets at Eastridge and I would not take my animals anywhere else. The staff is professional, caring and competent. Numerous difficult surgeries have been performed by Dr. Whitley to remove cancerous tumors etc and her skills are excellent. 5 stars all the way.
|
|
|
|
2/15/20 |
1 |
3 |
3 |
2 |
I brought my dog into see vet June Siu because he was limping. The x-ray came back he had cancer. Not suprised as he is an older dog. So June says I recommend putting him down before the weekend, this is on a Thursday at 1pm. He was still running around as happy as ever and I could not believe she said this to me. I was crushed. Thankfully I did not take her advice. She does not seem to care about animals at all and comes off extremely stupid. The other vets here may be good I don't know but DO NOT go see her if you care about your animal. I have since talked to two other friends that had to deal with her and changed vets right after as I did as well.
|
|
|
|
10/8/19 |
1 |
1 |
1 |
1 |
OUR DOG WAS LEFT IN A CAGE AFTER SURGERY WITHOUT A CONE ON HIS HEAD! Dr Loff went home and came back to find he had eaten out all his staples and ate some of the tumour, he had to go back and redo the surgery. He called our dog a bad boy! He than put on the order to do not operate again because our dog made a mess of his ass after Dr LOFF LEFT HIM IN A CAGE WITH NO CONE AND WENT HOME. DR LOFF IS THE ONLY BAD BOY I SEE. Our dog woke up alone and with no cone and was curious. I’m sick! He than called me 2 weeks later stating if I didn’t pay the rest of the money owning he would be sending me to collections. HE LIED TO US AND TREATED OUR DOG HORRIBLE! Image dropping your off one off for a surgery and finding out they weren’t cared for in the right way. DR LOFF AND HIS TEAM MAKE ME SICK!!! My sweet boy is gone because of Dr LOFF! This place should be shut down permanently!!!
|
|
*
|
12/21/15 |
5 |
5 |
5 |
5 |
The staff was excellent my whole family comes here with their pets now and I have recommended them to all of my friends.
|
|
*
|
3/24/14 |
5 |
5 |
5 |
5 |
New Client - last week saw DR. WOLFE. Very, very pleased with her "bedside" manner. She was so gentle with my sick cat! She looks young, but don't let that scare you. She explained everything she was doing and why, and I found her to be very thorough. I didn't feel rushed during the appointment. Dr. Wolfe took the time to answer all my questions and even welcomed me to call her if I had other questions or concerns. Met JENNIFER at the front desk, she was very friendly, nice and polite.
|
|
|
|
11/1/13 |
1 |
5 |
5 |
5 |
Dr. Loff is a truely gifted Vet. His inner self comforts animals in unfamiliar surroundings. His surgical prowess is of the highest standard. However I am at a COMPLETE loss to explain how those surrounding him in a support status could be so incompetent! We took our beloved Registered Male Boxer in for a consult about a one cubic centimeter growth on his muzzel. Dr. Loff was on holiday. The female Vet examined him and recommended removal of the growth and had a very reasonable Estimate printed up. Dr. Loff would be on vacation for longer than we felt we wanted to wait so we said ok to having the procedure done by Dr. Sue Whitely,DVM and made an appointment on the spot. We took our Boxer in for surgery the morning of Oct/31/2013. The attendant said they would call us around 3pm and he would be ready to go home before 5pm. When we arrived to pick him up we were SHOCKED they NEUTERED him!!! 15 mins of back room conspiracy and Dr. Whitely said "She did what the computer said" HORRIBLE!!!!
|
|
|
|
6/7/13 |
3 |
5 |
5 |
5 |
Dr Loff is by far the best vet I have ever had. I would highly recommend him. Most of the front line staff are good, there are a couple who could have better people skills but what is the most important to me is the vet!!!
|
|
|
|
5/14/13 |
5 |
5 |
4 |
4 |
New Client at this clinic and was very impressed. Staff was very helpful when I phoned with questions and to book my appointment and I dealt with the newer female Dr. Dr Wolfe. Loved her! I know there are 2 female veterinarians these people saying bad things about "the female vet" should be more specific. I Highly recommend them.
|
|
|
|
5/6/13 |
2 |
4 |
4 |
3 |
As a previous reviewer said Dr. Loff is awesome! But I also had a horrible experience with the female vet who made me feel like I was a terrible pet owner while I spent almost $1000 helping me dog after she got injured. She was very rude. I am also done with them!
|
|
|
|
4/7/13 |
1 |
4 |
2 |
4 |
First I have to say that Dr. Loff is absolutely fabulous, however I went to see if I could make an appointment for my dog and the female vet was the rudest, nastiest person I have ever met. Will not subject my pets to the possibility of having her treat them.
|
|
|
|
3/10/12 |
5 |
5 |
5 |
5 |
We have had the privilege of having David as our vet to look after a total of 7 cats and 1 dog - his care i exceptional and compassionate as we have lost 6 of the 7 cats due to age - the oldest as 19 1/2! The staff are first class - always friendly and offering to help in any way possible. The facilities are always spotless and we very rarely have to wait more than 5 minutes past an appointment time. Pets cost money - but we received excellent value for our payments. We always recommend David and his clinic to friends and new residents that we meet! Many thanks Ian and Thelma Whiting
|
|
|
|
3/4/12 |
5 |
5 |
5 |
5 |
I recently did a practicum with dr. loff, ralph and whitley and they were the kindest people. Compared to most vets around maple ridge, they keep the patient and owners in mind and are very considerate. I also dont thing that both doctors would knowingly try to harm a animal. I wouldn't trust everything you research online. Most of the time they are written by a person who isnt even named or credited. For all you know it could just be another mad client that had a bad experience. I would trust dr.loff over any other any day with the care of my own pets. I think he is a very good at what he does and doesnt just try and dig into your pockets.
|
|
|
|
2/23/12 |
1 |
2 |
2 |
1 |
Not returning because of Dr. Ralph who I had to deal with during Dr. Loff's absence. Now, I discovered that even Dr. Loff was silently killing my dog through Vitamin E overdose and cartophen injections which are known to cause liver and bone cancer (http://companionaid.wordpress.com/201...). Beware! Never believe nor listen blindly to a vet. Always do your research and question everything! Vitamin E overdose causes excessive bleeding which lead to anaemia in my dog. How can cancer be prevented much less fought by an anaemic dog?!
|
|
|
|
10/19/11 |
5 |
5 |
5 |
5 |
I tell all my family and friends about Dr. Loff. He is a very kind and caring person. He is always willing to take the time to know your dog's lifestyle before prescribing or advising on health issues. Our dogs love visiting him.
|
|
|
|
8/24/11 |
5 |
5 |
5 |
5 |
Dr. Loff is the best. Having lived all over the USA and Western Canada we have encountered many vets. Nobody has ever come close to Dr Loff. His genuine feeling for your dog (and you) is obvious, as is the reason he is doing what he does. It's so NOT all about the money like so many vets. Even when we lived away, we would try and schedule vet visits with him when we knew we would be in the area. As far as staff goes....Isabel is as good as it gets. Same level of compassion for people and dogs.
|
|
|
|
8/13/11 |
5 |
5 |
5 |
5 |
I found Dr. Loff when he was in partnership at another hospital in Maple Ridge. When he seemed to disappear, I was devastated. Then, he surfaced in his own clinic, and I was overjoyed! I think we were one of his first clients at Eastridge. His care, compassion and sense of humour helped us all through some very challenging times. He even understood our Dalmatian, from puppy on, not an easy task! Diagnosis carefully and cautiously, treats conservatively when possible, highly skilled in surgery with easy recovery and great outcomes. When we relocated to Duncan, he recommended Mill Bay Vet Clinic and we are very impressed with that team, as well, where one of Dr. Loff's former assistants, now works and we love the connection! Thank you to knowledgable, professional and compassionate doctors and staff at Eastridge and Mill Bay Clinics. Our pets thank you, too.
|
|
|
|
1/3/11 |
5 |
5 |
5 |
5 |
Best Vet around! We love Dr. Loff and his staff. His rates are very reasonable, but more important, Dr. Loff is wonderful with our pets, and always treats all family members with dignity and respect.
|
|
|
|
12/7/10 |
5 |
5 |
5 |
4 |
This vet has been the best one I've seen to date. Dr. Sarah Ralph is very forthcoming and honest about everything. She is patient with me as well as my cat. I would recommend this vet to anyone!
|
|
|
|
12/4/10 |
5 |
5 |
5 |
4 |
Dr. Sarah Ralph is an intelligent, careful listener who explains things well, and does not push an agenda. She is gentle and patient with my large dog, my small dog, and my cat. Not a low cost clinic, but I don't mind paying for peace of mind and quality.
|
|
|
|
10/14/10 |
4 |
5 |
5 |
5 |
Dr Loff and his staff are fantastic. They are really caring and I trust them with my dog. I feel like he never over medicates and tries to keep perscriptions to a minimal. I do not feel the same about his asociate. I felt rushed and over charged by her. I still bring my dog all the way out there even though I now live an hour away because I trust Dr Loff more than anyone else. :)
|
|
|
|
9/18/10 |
5 |
5 |
5 |
5 |
Dr Loff is one of the best I have ever gone to and I have recommended him to everyone I know with a pet.
|
|
|
|
5/19/10 |
5 |
5 |
4 |
5 |
I've had a lot of Vet's in my time, but Dr. Loff is by far the best. You can tell he really cares about the animals, it's not just about money. He always goes out of his way to make sure Gracie and Oscar are comfortable....he even gets down on the floor with them. His associate however, is another story...I will never see her again. Its amazing how two so different people can practice in the same office. Dr. Loff is tops!
|
|
|
|
2/15/10 |
5 |
5 |
5 |
5 |
Dr. Loff and his staff are first class professionals. I have yet to find a more thorough veterinarian that takes his time, doesn't rush, and explains everything that is going on. He is the kindest, and most compassionate vet I have every encountered.
|
|
|
|
10/10/09 |
4 |
5 |
5 |
5 |
I bring both my cat and dog to see Dr. Loff and I think he is the best vet in our area for sure. His staff always finds a way to fit you in, he is very helpful and knowlegable. He once saw my pup before his clinic was even open in the morning because she was so sick. And he has never over charged me. Im not sure what i'll do when he retires!
|
|
|
|
8/18/09 |
1 |
2 |
1 |
1 |
|
|
|
|
2/25/09 |
5 |
5 |
5 |
5 |
i would have to say that hands down dr. David Loff is the best veteranarian that i have ever come accross. He is a kind and compassionate person as well as a skilled and knowledgable professional. His rates are reasonable and i have never felt that i have been overcharged. In fact, i feel that compared to other vets, he undercharges if anything. He is kind and gentle with the animals, and always takes the time to explain exactly what the situation is with your pet. The staff are friendly and knowledgable, and they always do their best to accomodate. I would have to reccomend these folks 100% as i simply cannot find anything negative to say about Dave or his staff. A very wise choice for a vet !!
|
|
|
|
2/24/09 |
5 |
5 |
5 |
5 |
Dr. Loff has the skill and bedside manner that you would be glad to find in your own family doctor. For all the needs of our two dogs Dr. Loff was always kind, professional and helpful. We are now looking forward to another long term relationship between Dr. Loff and our new puppy.
|
|
|
|
1/9/09 |
5 |
5 |
5 |
5 |
Having animals all my life I would say Dr. Loff is the very best veterinarian I have come across. He has cared for my animals for seven years and has been genuinely compassionate through illnesses. He spends the time to ensure he answers all your questions. A truely caring vet and his staff are from the same mould.
|
|
|
|
2/14/08 |
5 |
4 |
5 |
5 |
Dr. Loff is the perfect mix of skill and compassion. The staff are excellent. I have been going there for 8+ years and have always felt confident in the care my animals received.
|
|
