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8/7/22 |
4 |
4 |
4 |
4 |
Dr. Harry and his staff make this a good place for us to take our cat and dog. Dr Harry answers questions completely. We had invaluable help when we needed help with an insurance. claim.
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3/2/22 |
1 |
1 |
1 |
1 |
One of the worst, unkept, and unsanitary vet clinics I have ever WORKED in. Dr. Harry and Gurmeet are horrible doctors. Please do not go here and do not believe the ratings on this site about this clinic.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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6/19/19 |
5 |
5 |
5 |
5 |
Best veterinary clinic in town. Dr Harry performed emergency surgery on my cat. I am amazed by his surgical skills. The surgery site healed perfectly well and my cat is back to normal.The charges are very reasonable compared to other clinics.I would continue to take my pets there. 5 stars.Highly recommended !
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3/17/19 |
5 |
5 |
5 |
5 |
The Best Care for my pets so far! I have taken my animals to other area veterinary clinics over the last decade, but none compare to the consistently high standard of care and concern that I have experienced at the Hemlock Animal Hospital. The Dr's and the Veterinary Assistants have spent time researching alternative foods and medicines for my animals.. providing me with multiple choices when possible. They also understand that cost is a consideration and that most people don't have unlimited funds. If that isn't enough, they actually care about the animals and their quality of life. It is Very common to receive phone calls from the Drs, checking on my pets and the progress of any treatment and inquiring about their comfort. They do understand that many people regard their pets as family members and are respectful of that. I highly recommend this group of Caring Professionals.
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11/28/18 |
5 |
5 |
5 |
5 |
My cat was suffering from unknown disease with continuous coughing. No vet could diagnose in Australia. Dr Harry successfully treated our cat and made proper diagnosis. Kudos to Dr Harry's knowledge. I personally recommend Hemlock animal hospital to all pet owners, as the rates are far lower than other clinics around Vancouver city.
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11/28/18 |
5 |
5 |
5 |
5 |
Fantastic care for our dogs and cats for almost 2 full years now!! I have had all the routine stuff like nail trims and immunizations for all... Plus more tricky stuff like my dogs ear and eye surgeries. They've helped my cats eyes clear up. Soon they're even going to clean my other cat's teeth and pull one that's broken off. They've taken GREAT care of our animals!! The prices are reasonable, too. Thanks Hemlock Animal Hospital. We will gladly keep coming back!!
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9/22/18 |
2 |
3 |
3 |
1 |
We purchased a kitten from Dr Harry and within days he became ill. We returned the kitten for treatment. Dr Harry kept him in the clinic for over two weeks and when the treatment was complete we were presented with a $3,000 bill. We were assured by Dr Harry that this would be covered by the insurance that he offered us from Petsecure. Coverage was denied due to errors made by his staff, yet he refused to take any responsibility for the mistakes, telling us that it was our problem and that it’s the “cost of doing business”. After several unpleasant arguments, he reluctantly agreed to provide partial compensation in the form of pet food and future services. Having no alternative, we accepted some pet food but after a few months he informed us that he was terminating the arrangement. It was a very distressing experience. We simply wanted and expected him to take responsibility for his staff’s mistakes, and to compensate us accordingly. Needlessly to say, we do not recommend this clinic.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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12/24/17 |
5 |
5 |
5 |
5 |
I have to admit that I mostly chose Hemlock because it is literally 2 blocks from my house, and I own a car-phobic kitty. We moved to Canada from Seattle a little over a year ago (that was a fun car adventure - ugh), and he was overdue for some vaccinations and a check-up.
However, I am very pleased with the service that I received there. I found the staff to be very kind and personable. It was very easy to book an appointment in a quick time frame. Their services are affordable and reasonable. They doted on my terrified kitty.
During my first appointment, we met with Dr.Harry, who I found to be thorough and knowledgeable. He mentioned a few options for vaccinations and routine tests and was very up front about their pros, cons, costs and necessity for an indoor condo-dweller cat. At the follow-up, we met with a vet tech who was incredibly lovely.
I'm glad that I feel so comfortable and I'm confident that they'll continue to take good care of my best buddy.
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12/11/17 |
5 |
5 |
5 |
5 |
Dr. Harry treated my very sick cat with gentleness and compassion. My other experiences with Hemlock have also been positive. I like the staff, their hours and their prices.
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7/20/17 |
5 |
5 |
5 |
5 |
I am so grateful for the care and support that the doctors and staff at this hospital showed me and my pets when I couldn't afford the full vet fees.you guys are angels. Thank you for everything.
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5/16/17 |
1 |
1 |
1 |
1 |
Killed my pet rat when I went in to get it neutered ??
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2/15/17 |
5 |
5 |
5 |
5 |
My cat has vaccinations and general check there today. Overall experience was great: staff was nice, professional and caring. Prices are affordable and not too bad at all. They are open until 8 pm , which is great. We will definitely come back.
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2/14/17 |
5 |
5 |
4 |
5 |
Incredible! They helped me with my outdoor cat that we found (well he found us), and provided me with reassurance that we were able to help him with his injury in the right way. They got us in last minute with a second injury, and have been so kind and gentle each time we have gone in. Wouldn't go anywhere else!!
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12/21/16 |
5 |
5 |
4 |
5 |
I just moved from China 6 months ago.My dog got attacked by a pitbull yesterday. I wan freaking out and didn't knew which animal clinic to go,I called a friend who recommended Hemlock. The doctor Harry I believe ? did a surgery,my dog is doing fine and is behaving as if nothing happened. I would highly recommend this clinic as the doctor is very good and prices are fair.
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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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3/20/16 |
5 |
5 |
5 |
5 |
My little baby Henry who was at daycare broke cruciate ligament .I did not knew what to do.I called Canada west vet specialist who quoted me $5000 which I did not had.I made some more phone calls but on a friends recommendatio I called Hemlock. They got TPLO surgery that too by a specialist done at half of price which I managed .Charlie recovered well after surgery.I am very happy with Dr Harry and his team of sweet vet nurses.Highly recommended
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2/22/16 |
5 |
5 |
5 |
5 |
I have been taking my two dogs to this clinic for the last 3 years.i am always amazed with professional services provided by the staff and Drs. I always get a follow up call next day that makes my day as I never get a call from my family doctor. The reasonable prices and long hours are an added benefit .i highly recommend this clinic.
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11/29/15 |
5 |
5 |
5 |
5 |
This is a wonderful vet clinic that I feel I can completely trust and rely on. Dr. Harry is an extremely skilled veterinarian and you can tell he truly cares for the wellbeing of your pet. He never hesitates to go above and beyond to make sure your pet is comfortable, and is kind and considerate when dealing with clients. The staff here is also so lovely and professional, and they always work hard to make sure each visit is a positive one. Overall, very impressed with the service that I received at this clinic, will definitely be coming back in the future!
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11/12/15 |
5 |
5 |
5 |
5 |
This is the best animal hospital in Vancouver. The staff is amazing. You get calls to check up after appointments and the vet himself calls you to talk about your pets' care and needs. They saved my dogs life by doing emergency surgery and took ball stuck in his stomach. I took my dog to Burrard Animal Hospital who not only overcharged me but could not diagnose even I don't have enough words to say how great this place is. Highly Recommended!
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8/9/15 |
5 |
5 |
5 |
5 |
I was very impressed with the friendly efficient approach you took to looking after my cat, Fatty.l have never been so calm when being examined and treated.You are a great bunch of vets and receptionists ! Keep it up.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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2/1/15 |
5 |
5 |
5 |
5 |
i always bring my pumpkin for all her veterinary needs to Hemlock Animal Hospital .Both the vets are compassionate and knowledgeable.They have reasonable prices and great staff!
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1/21/15 |
5 |
5 |
5 |
5 |
I just had dental done on my dog last week.I am very happy with their services.No unnecessary charges and everything is transparent. They even called me before going ahead with extraction even though I gave my consent when signing authorization in the morning.The receptionist called me later in the afternoon and told me that everything went well which relieved me.The doctor himself explained the whole procedure when I came to pick my dog and explained medications. Highly highly recommended!.
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12/29/14 |
5 |
5 |
5 |
5 |
Dr.Harry and staff are so wonderful. I found Hemlock Veterinary Hospital by chance while scanning through reviews and I'm so glad I did. He has helped my cat with urinary issues, and performed surgery on my dog for broken cruciate ligament. Everyone is happy and healthy now, thanks to Dr.H! He always shows great concern and interest in whoever his patient is. I have never had a vet spend so much time with my babies.
Prices are reasonable and I know that my pets are in good hands when they go to this office. I feel fortunate to have a vet of this caliber and soft heart is in my part of town!
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12/25/14 |
5 |
5 |
5 |
5 |
I've been going to Hemlock Animal Hospital for several years now and couldn't be happier with their service and professionalism. The friendly and attentive staff went above and beyond to help my sick cat and it certainly paid dividends in his health and happiness. Dr.Harry is knowledgeable, professional and caring. I highly recommend HAH for all your veterinary needs. Truly amazing service at a reasonable price. Thank you for everything!!!
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12/9/14 |
5 |
5 |
5 |
5 |
Hemlock Animal Hospital is the best hospital I have ever seen. My dog recovered perfectly under staff's and doctor's care and recommendations from the accident. The doctor is very professional, and the staff are very nice and responsible. Thank you so much for your care and patience with my dog! I really appreciated it!! THANKS!!!
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12/8/14 |
5 |
5 |
5 |
5 |
To Dr. Harry and staff: You gave the best care and recommendations for my cat. Thank you on behalf of Phillips for your: care, patience, and kindness you offered in her life. I'm forever grateful for you and your staff's sensitivity at the end. I just received a card. Thank you for your remembering the loss. I will keep the card in memory of her. You are a fine vet and your directions and care continue to be very much appreciated with my other cat, Yucchi.
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8/8/14 |
1 |
3 |
2 |
1 |
prices may be cheap, but still not worth it. dr. harry is extremely rough when handling my dog, and has given me wrong diagnoses more than once. he also speaks with a condescending tone when you ask questions, as if you were stupid for asking. he can definitely be quite rude. dr. gurmeet (i believe his wife) is more friendly and is definitely more gentle and compassionate with animals. however, she was not able to answer my questions as she said dr. harry may be able to provide a more confirmed answer. the front staff are friendly, however they accepted a walk-in before my scheduled appointment which defeats the purpose of making an appointment. the exam fee may be cheaper than the usual vet clinic at $25, but i feel they add unnecessary processes and additional expenses to make up for it.
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7/10/14 |
5 |
5 |
5 |
5 |
Hemlock Animal Hospital is a great clinic. Dr. Harry and his staff really strive to make pets and their families comfortable. They care for their patients as if they were their own, and they have always gone the extra mile to ensure my pets are cared for. I find that many vets are unavailable after hours, but Dr. Harry is very caring and does take calls after hours if an emergency comes up, which is great. This clinic also has very accommodating hours, and is open 7 days a week, until 9pm. I've always been happy with the service at Hemlock, and I will continue to bring my pets here for top quality care.
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5/6/14 |
5 |
5 |
4 |
5 |
My parents recently got their dog all outfitted to be able to go to Australia. The clinic was awesome about all the papers and necessary shots and tests. And now my parents breeze through the border with Bruno !
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2/5/14 |
5 |
5 |
5 |
5 |
Hemlock Animal Hospital has been looking after my two long-haired Siamese since they were kittens.
I've always had helpful, polite people to deal with booking my appointments, sympathetic to panicking cat owners, and my working hours, and the vets I've seen here have always given a reassuring air of having a clue what they're talking about.
I've had good recommendations from people here for everything from cat food that actually, really keeps cats' teeth clean to types of litter. I'd recommend this vet without hesitation (and I'm highly picky about who looks after my pets).
Not to mention it never hurts that nurses come and spoil my cats rotten whenever they go in for a check-up.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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8/31/13 |
5 |
5 |
5 |
5 |
Best animal care in Vancouver to get exceptional service they provide.I researched and came across this hospital after being disapppointed with many vets.I was very pleased with the services provided.The staff is very caring,professional,knowledgeable and the Vets are the best I have seen in the long time.They walk you through and inform you through entire Physical exam. and treat you are part of it just as much they are.I drive all the way from North Vancouver to see them and will continue to do so for the years to come.
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8/13/13 |
5 |
4 |
5 |
5 |
My dog got hit by car on august 10.I could not afford to take to emergency clinic.I called a friend who recommended Hemlock Animal Hospital.Dr Harry consoled me as I was crying .Took my dog right away in; did an emergency surgery and saved my dogs life.They are angels!
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8/13/13 |
1 |
3 |
3 |
1 |
Dr Harry takes unnecessary risks at the cost of the patient and the client and makes unnecessary mistakes. He is inexperienced in the field of surgery. He is the only vet in the clinic and works all hours and some overtime. He makes use of numerous assistants who are young and unqualified in any veterinary service. He might be compassionate towards clients but that does not save the lives of his patients. He can be untruthful about the real facts to benefit himself. I am very regretful for sending my pet there and for all the unnecessary trauma he experienced.
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7/8/13 |
5 |
5 |
5 |
5 |
I took my dog to this clinic.This is infact the best place to take your pets.Very good staff that takes care of your pets,The prices are also very reasonable.
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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 3 positive duplicate or disallowed ratings automatically removed |
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5/22/13 |
1 |
1 |
1 |
2 |
This was a very bad experience. I tried to save money by going here - they are affordable - but it wasn't worth it. The animals being kept unsupervised overnight upset me, and he decided to ram his finger very far up my cat's anus to check the consistency of his stool, which I had told him was ok. I understand if he needed to do this but he wasn't gentle about it at all. He then told me that my cat's situation was very bad and that he could die which was a shock since he was young and didn't appear to be that ill. He pointed oat a mass on the xray which he said was a foreign body like yarn,, which looked horrible and he asked me to eave my cat there overnight so he could operate in the morning. I ended up going down the street to the 24 hour emergency which cost much more but I felt they were trustworthy and it was worth the money. They pointed out that the "mass of string" in the x-ray was actually his INTESTINE.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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12/19/12 |
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2 |
3 |
2 |
I adopted a cat from this clinic on a Friday evening. We brought the little guy home and he slept most of the first two days. On the Saturday morning I noticed the kitty had problems breathing. He had very low energy. I called Hemlock that morning to express my concern for the little guy. I was told by Dr. Harry that he was just a docile cat and give him a few days. I didn't feel like my concern was addressed at all. On Tuesday morning I called my regular vet (Cat's Only) and explained what was going on. She had me come in that day to have the kitten looked at. As soon as she listened to his heart she knew something was wrong. We had him x-rayed and discovered that his little heart was too big and he wouldn't make it. I was devestated. Why wouldn't Dr. Harry have checked this cat out first? Why wouldn't he ask me to bring him back in for a check up after my call. I will NEVER bring another animal to this place again. They should be ashamed.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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8/23/12 |
1 |
1 |
3 |
3 |
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6/19/12 |
5 |
2 |
2 |
1 |
please to all the client that go or want to go to hemlock please DO NOT leave your animal over night there, their is no one there to watch them and they most deffinitely need that. i took my cat their and when i was there i could hear the Dr DR HARRY speaking babdly to his staff(in a very rude manner)i didnt like the way he jammed! the thermometer up my kitten bum. please i know its cheap but you are really getting what you paid for, and if you do choose to go there please take advantage of the open house rule they post on their website " you can watch any procedure that is done to your animal" so you are there in case he decides to jamm ramm whatever and however TO THE STAFF thank you, Yyour just doing what your told to do :( and i feel for you
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5/11/12 |
5 |
5 |
3 |
5 |
I love the friendly kind service Hemlock Animal Clinic provides. I rated 3 for punctuality but I don't even mind that much as long as I see that the staff and vet sincerely care for animals. One concern I have is their vaccination protocol. In 2003, the American Animal Hospital Association (AAHA) revised its vaccination guidelines, recommending that vets vaccinate adult dogs only every three years – not annually (http://www.whole-dog-journal.com//iss...) But Hemlock Animal Hospital vet insisted on annual vaccine and said it's cheaper than other places. Dog lovers and other animal lovers read about risks that over vaccination brings to out loving animals. I hope this lovely vet office reconsiders the pratice on vaccination.
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2/3/12 |
5 |
5 |
5 |
5 |
I took my puppy to this clinic and got great service the cost was right and they aren't pushy with all kinds of treatments. Shots and checkups were about half the price of yaletown clinics and the care was exceptional....
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1/13/12 |
5 |
5 |
5 |
5 |
Just took my dog here for a teeth cleaning and extraction. I was very happy with the work! She was a rescue and her teeth were in terrible condition but now I can't believe how sparkly and white they are now. Their dental services are an excellent value - all of the work I had done came to about $300 including cleaning, anesthetic, extractions (6 "simple" teeth) and IV fluids etc. I would highly recommend them for this - I took my dog to several places for a quote and Hemlock Animal Hospital was literally hundreds of dollars cheaper than the others. The staff were super friendly and the place was new, clean and nice looking.
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1/5/12 |
5 |
5 |
5 |
4 |
I live across the street from this brand new clinic, run by a husband & wife team of Vets. I came home from work to find a very sick dog -****ing blood. My regular vet was on vacation. I decided to give them a try. I am pleased with how it all went. They saw my dog immediately. The Vet went over the options and costs with me. They listened to me when I declined certain tests for the time being and phoned me up before doing an xray. My dog was much better after a few hours with them. The bill seemed reasonable to me for a Vancouver based Vet. By the way, they only charge $25 to examine your dog; so you can at least get an idea of what you are up against in the case of an emergency - plus they are open until 10 pm. They are also both very friendly, nice people. I plan to use them again as my emergency local vet. I hope that they get a lot of business because I want them to stay here. :)
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