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Comments
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5/29/22 |
5 |
5 |
5 |
5 |
Been going there for ten years and always had excellent service. Kind, compassionate.
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1/8/20 |
5 |
5 |
5 |
5 |
I have brought my cats to this clinic with to a second opinion. Both times the price points were as much as 2/3 LESS than any clinic in Victoria BC. Dr Ian and staff as excellent. Highly recomment this clinic. Worth drive from Victoria to Cobble Hill
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7/30/18 |
5 |
4 |
5 |
5 |
Good and practical advice. All staff friendly and do their best to make both animal and their people comfortable.
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6/30/18 |
1 |
1 |
1 |
1 |
This Vet clinic advertises that they offer after hour service provided it is before 10 p.m. but when you call they refuse to take and suggest that you drive all the way to Victoria for Service. Then we all might as well support the vets in Victoria to hell with the ones in Cobble Hill.
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4/12/18 |
5 |
5 |
5 |
5 |
The staff were friendly and very kind to my dogs' situation . I showed up one Monday morning with no appointment and they were willing to see her right away. I was very appreciative of that! Turns out we had to put her down later and they were very sentive to our sadness and we all are thankful for that - Thank you!!
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7/1/17 |
5 |
5 |
5 |
5 |
I just had my dog spayed here yesterday, and I am so happy with the entire process. The staff are friendly, my dog came out doped up but happy, the stitches look good and haven't been bothering her in the slightest, and the cost was around $300 less than I was expecting. I will definitely be making the trip up for all my vet visits.
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1/29/16 |
5 |
5 |
5 |
5 |
June last year My Brady girl was misdiagnosed/treated at another vet clinic in Mill Bay. I took my companion to Cobble Hill and the treatment Brady and I received was kind and professional. Thank you Rob. I would not hesitate to recommend this clinic to anyone who loves their pet.
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12/9/15 |
5 |
5 |
5 |
5 |
Ian your the best,I really appreciate the help and service I received
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9/3/15 |
5 |
5 |
5 |
5 |
After years of rude and bad service at Mill Bay Vet Clinic, we learned about the Cobble Hill Clinic. My cat Misty was very ill and she received the best care and skill, given in a gentle manner. When it was time for her to be put to sleep, it was done with kindness. I am most grateful to all the excellent staff at this Clinic.
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9/2/15 |
5 |
5 |
5 |
5 |
I had a really bad experience at the vet in Mill Bay, and switched my dog to this clinic -- we've unfortunately had to visit a lot, and our vet Ian makes it a really great experience every time. He has taken so much time and care in dealing with our pet's health issues and I would not go anywhere else. The women at the front desk are so sweet, as well, and we always feel our little guy is cared for in the best way he could be.
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7/21/15 |
5 |
5 |
5 |
5 |
A wonderful animal hospital. Caring an excellent service by the Doctors and staff. Thank you more than I can say Rob. Gary and Brady
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3/4/15 |
5 |
5 |
5 |
4 |
Exceedingly friendly staff. Great 1st impression today after disappointing treatment at another vet clinic. Dr. Ian was very courteous and treated both us and our 2 cats with respect and care. This was just a routine visit for a vaccine shot, but he took the time to answer all questions and even encouraged us to ask anything we wanted. So refreshing an experience compared to 2 other vet clinics in the area. Highly recommend them!
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11/24/14 |
5 |
5 |
5 |
5 |
I visited this clinic for the first time today, and I will stay with them for both my dog and cat. 3 weeks ago I took my dog to another clinic in Victoria close to home for her shot up date and was told she had an ear infection and needed her teeth cleaned, so I should make another appointment. We had gotten flea treatments from them 2 months ago. My dog has been scratching alot which I mentioned to them but there was no feed back. I did some research and treated her ears myself. Today I decided to take a chance and drove up to Cobble Hill because I heard they were more reasonably priced. Wow not only are my dogs ears perfectly healthy, there is nothing wrong with her teeth. The flea medication hasn't worked and she now has a secondary infection from the fleas. Got her on different flea meds, antibiotics, anti inflamitory and anti histimine meds. and walked out only 175$ later. They gave us a refund for the other flea meds that we bought at the other clinic.They are awesome.
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11/10/14 |
5 |
5 |
5 |
5 |
The best vet clinic on Vancouver island. I have a golden retriever and three cats. I am extremely neurotic with their health and my dog has a history of skin reactions. The vets are always kind, courteous and thoughtful. They know my animals and genuinely care about their health. I have tried many vets in Victoria and the Cowichan Valley and Cobble Hill is now the only one I trust with my babies. Their prices are extremely fair as well. I can't recommend them enough.
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5/29/14 |
5 |
5 |
5 |
5 |
The doctors and staff at Cobble Hill Animal hospital are extraordinary. They went above and beyond to care for my dog who was extremely close to dying with pancreatitis. The care and compassion that they gave her allowed her to survive this terrible condition. Our family is so grateful for all they have done for us.
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4/7/14 |
5 |
5 |
5 |
5 |
I love Cobble Hill Animal Hospital, they really CARE
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4/18/13 |
5 |
4 |
5 |
4 |
My only complaint is that after hour emergencies are handled by one of several Vets anywhere from Crofton to Mill Bay. So, if you have an emergency, it might take longer than you have to get treatment as was the case once for me. I'm in Shawnigan and the on-call Vet was in Crofton. That's too far when you have a dog in respiratory distress.
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3/25/13 |
5 |
5 |
5 |
5 |
Was my vet from when first opened until I moved from the Island. Really miss the knowledge and assistance provided by this Clinic. Excellent. Tabago Labradors (Perm. Reg'd.)
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10/13/12 |
2 |
4 |
4 |
4 |
Have been going to this clinic for years. Recently I had a very bad experience were an error was made during surgery and we were never told. Several month later when it became obvious that something was terribly wrong both vets were very deffensive, not appoligetic. When the surgery had to be repeated the staff made an medication error and we were given no instructions for after surgery care. We were quite shocked with the lack of professionalism considering we had been bring our pets to this clinic for years. Unfortunately we have lost trust with both vets and are now searching for someone who hope will take better medical care and attention of our pets.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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12/31/10 |
5 |
5 |
5 |
5 |
Our dog and cats have been treated at Cobble Hill Animal Hospital for approximately the past five years. All of the staff truly care and are very passionate about what they do. Our dog actually gets excited when we say we are going to go see the girls at the Vet!
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8/21/10 |
5 |
5 |
5 |
4 |
Very nice staff and the doctors are great. I reccommend this place to all my friends and family!
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